Portals, Communities & Entertainment

Magazine articles on portals and online communities and entertainment.

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CRM December 2, 2010 Lauren McKay	How Socially Intelligent Are Business Intelligence Vendors? In August, Allen Bonde, industry blogger and managing director of consultancy Evoke CRM, decided to put today's "social CRM" vendors to the test, by ranking companies on just how social they are.
CRM December 1, 2010 Koa Beck	"Getting Social Customer Service Right" Forrester Research Report An online customer service analyst, lays out the most successful social media strategies across departments.
InternetNews December 13, 2010	House Panel Plans First WikiLeaks Hearing Whistleblower website's publication of secret State Department documents spurs lawmakers to consider rewriting the 1917 Espionage Act to prosecute WikiLeaks founder Julian Assange.
Search Engine Watch December 13, 2010 Jacob Morgan	What Does the Career Path of the Social Media Strategist Look Like? The goal of social CRM is solving complex business challenges. A new survey examines whether social strategists have the right skills and support to overcome the challenges they'll face.
Search Engine Watch December 13, 2010 Nathan Linnell	It's Time for True Social Media Analytics A social media analytics tool that brings together data from Facebook, YouTube, Twitter, social media monitoring, analytics, and advertising has the potential to drastically alter how we analyze and evaluate our social media efforts.
CRM December 2010 Koa Beck	Schools and Social Media: Pass or Flail The lessons universities are learning about emerging technologies.
BusinessWeek December 9, 2010 Sara Forden	Facebook Builds a Washington Lobbying Team The social networking site is expanding its six-person lobbying office to deal with Washington's growing interest in privacy and other Internet issues
InternetNews December 9, 2010	Now Showing: Longer YouTube Videos You Tube has lifted the 15-minute limit on uploads. The longer videos are a mixed blessing for IT.
InternetNews December 9, 2010	Pew: 8 Percent of Americans on Twitter Pew produces its first Twitter-only study, offering insights into the user base of the popular microblogging service.
BusinessWeek December 8, 2010 Stone & MacMillan	When Groupon Dodged Google Groupon's rejection of Google's $6 billion bid marks a dramatic shift in the world of Web commerce.
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