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CRM June 2011 Carolyn Heller Baird |
Social Media's Advocacy Paradox Businesses and consumers have different perceptions, according to social CRM study by IBM's Institute for Business Value. |
CRM June 2011 Leonard Klie |
Radian6 Deal Enables Salesforce.com To Monitor the Social Web Valued at $326 million, the acquisition brings social media monitoring platform to CRM giant. |
CRM June 2011 Leonard Klie |
Post While You Shop or Eat Smartphones allow consumers to share their in-store experiences moments after they happen. |
CRM June 2011 Koa Beck |
Pizza Chain Goes Extreme on Facebook A San Francisco company partners with eWordofMouth to generate a 99 percent increase in Facebook likes. |
Financial Advisor June 2011 Michael W. Byrnes |
Social Media Networking Becomes Even More Important Whether a believer or disbeliever in the power of social media, it is important to see the trends and know how business will be impacted. This article shares three things to keep up with as the industry evolves. |
IEEE Spectrum June 2011 Rennie & Zorpette |
The Social Era of the Web Starts Now And a big, complicated clash will determine whether Google or Facebook dominates it |
IEEE Spectrum June 2011 Ackerman & Guizzo |
5 Technologies That Will Shape the Web Innovations that will make the web smarter and sleeker and irresistibly more social, too |
IEEE Spectrum June 2011 David Kushner |
Facebook vs. Google: Game On FarmVille is an internet game that will sway the Facebook-Google struggle and threaten the digital gaming industry |
IEEE Spectrum June 2011 Robin Dunbar |
How Many "Friends" Can You Really Have? Can social networks expand the evolutionary limit on how many people anyone can truly be close to? |
IEEE Spectrum June 2011 Siva Vaidhyanathan |
Protecting Online Privacy We do care about our privacy online, and we can protect it from surveillance |
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