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CRM
December 2011
Carolyn Baird |
Customer Intimacy Redux in the Digital Ecosystem Fusing CRM and social media is key.   |
CRM
December 2011
Judith Aquino |
How to Harness the Power of Foursquare Here's what companies need to know before embracing the social media tool. |
CIO
November 30, 2011
Lauren Brousell |
Why Yammer Is Snatching Up Enterprise Customers Yammer looks a lot like a work-friendly Facebook, and it's yielding new enterprise users as a result. Here are 5 things you need to know about the social networking site. |
The Motley Fool
November 30, 2011
Sean Williams |
This Is the Worst IPO of 2011 Sixteen straight years of losses sends this stock straight to the doghouse. |
The Motley Fool
November 30, 2011
Rick Aristotle Munarriz |
4 Reasons to Buy Groupon Now As a broken IPO, there may be better days ahead for the daily deals leader. |
CIO
November 28, 2011
Stephanie Overby |
AmEx Helps Customers Cash In On Foursquare Credit card issuer American Express looks to turn location-based social network Foursquare into a new revenue stream with cash incentives for customers. |
CIO
November 1, 2011
Cindy Waxer |
Tap the Social Media Stream for Competitors' Secrets Savvy companies are monitoring Facebook, Twitter and LinkedIn to pick up valuable competitive intelligence about their rivals' product specs, pricing, finances and dissatisfied customers. |
The Motley Fool
November 28, 2011
Tim Beyers |
Groupon Is Going Down -- Here's Why There's a good reason this company lost $19 billion in market value in five months. |
CRM
November 17, 2011 |
Provide Support Introduces Social Media Chat Service for Facebook A new social media customer service application from Provide Support allows owners of corporate, association, and non-profit Facebook pages to offer live chat service to their visitors. |
Information Today
November 28, 2011 |
FindLaw Launches Legal Pulse The content covers a broad range of law-related topics, everything from Supreme Court decisions to legislative updates, everyday legal issues, and even sports and celebrity news. |
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