Portals, Communities & Entertainment

Magazine articles on portals and online communities and entertainment.

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Pharmaceutical Executive February 1, 2012 Jennifer Ringler	Industry Trees are Falling, But is FDA Around to Hear? Experts weigh in on FDA's long-awaited social media guidelines.
Information Today February 6, 2012 Nancy K. Herther	Social Review Site Goodreads Dumps Amazon's Metadata Goodreads is now using metadata from Ingram, "the largest wholesaler of books in the U.S.," according to Goodreads founder and CEO Otis Chandler. "Our agreement with them will ensure accurate and reliable information for the foreseeable future."
CRM February 3, 2012 Judith Aquino	Net Promoter Creator to Release Social Media Measurement Tool SparkScore helps companies identify promoters and detractors in social media comments.
Financial Advisor February 2012	Social Media Losing Some Appeal With Financial Advisors Despite the hype about the benefits social media can bring to financial advisors, most advisors don't find it very useful in their businesses.
CRM January 27, 2012 Leonard Klie	Customer Interaction with Utilities via Social Media Is on the Rise New research also finds a growing number of utilities share information about service issues with customers via social media.
CFO February 1, 2012	Deal with It A quiz to test your knowledge of how companies are using social media.
CRM February 2012 Judith Aquino	Take Your Facebook Page to the Next Level with F-Commerce It's time to transform those likes into sales.
CRM January 20, 2012	QR Pay Introduces New QR Code Scanner New iPhone app adds social media sharing and security.
CRM January 23, 2012	Conversocial Releases Priority Response Engine The company adds priority handling, tagging, and customer history to address demand for customer service via Facebook and Twitter.
CRM January 18, 2012	ExactTarget Launches Social Media Management Tool The launch of SocialEngage brings next-generation social media management to help brands create cross-channel engagement with customers.
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