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CFO
May 15, 2012
David Rosenbaum |
Apologizing for Bad News? Be Careful with the Video A recent study co-authored by Frank D. Hodge of the University of Washington's Foster School of Business has confirmed that video can make bad news worse.   |
Fast Company
June 2012 |
What Our Recommenders Are Loving This Month: Pinterest, Clipboard, And Scoutmob British comedy quiz show, hosted by the incomparable Stephen Fry... Scoutmob's deals are much more relevant than those from Groupon... Pinterest: I'm not clicking -- I'm pinning... |
National Defense
June 2012
Stew Magnuson |
DHS Bomb Prevention Program Sees Uptick in Users After seeing a stagnant number of users for the first four years, a Department of Homeland Security webportal designed to share information on improvised explosive devices is finally beginning to grow, a representative of the TRIPwire program said. |
CIO
May 1, 2012
Kim S. Nash |
Financial Company Gets Social, Stays Compliant Commonwealth Financial allowed its financial planners to set up social media profiles and interact with customers by using new tools that let them log conversations |
CRM
May 1, 2012
Kelly Liyakasa |
Sixty Percent of Firms Use Social Media for Customer Support Despite willingness to adopt social service channels, adoption still wanes depending on organization size and region. |
CRM
April 26, 2012
Kelly Liyakasa |
Telligent Community, Sitecore Integration Yields Stronger Social Community Experience Marketers gain insight into community impact on sales process. |
Financial Planning
May 1, 2012
Mike Byrnes |
SEC, Un-liked Regulators should acknowledge that there's been a revolution, then take a fresh look at industry regulations and make appropriate revisions. Like it or not, the SEC should catch up with the times and reverse its stance on likes. |
Financial Planning
May 1, 2012
Samantha Allen |
The Producers While the number of advisors who use online video is small, those who do are getting more sophisticated in their approach. They're also seeing benefits for their practices. |
CRM
May 2012
Kelly Liyakasa |
Sales Enters a Brave New Social World Three in four companies plan to use social media as an enablement tool within a year. |
CRM
May 2012
Judith Aquino |
Vermont Gets a Boost in Organ Donor Registrants Social Life helps state harness the power of social media. |
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