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CRM
February 2013
Kelly Liyakasa |
Social Pushes the Boundaries of Commerce Are Amazon and Facebook reprogramming the way companies market and sell?   |
IEEE Spectrum
February 2013
Paul McFedries |
Workweek Creep Is Turning Leisure Into Weisure Social media is just the latest technological assault on our free time, and on our language |
CRM
January 29, 2013
Kelly Liyakasa |
Get Satisfaction Rolls Out Small-Business Solution Community managers get more insights into customer traction. |
CRM
January 25, 2013
Benjamin Lederer |
Making Use of Social Media Data A social CRM or contact management system can function as your business command center, supplementing contact, company, and industry information with social data, including profiles and comments. |
CRM
January 23, 2013
Judith Aquino |
NextPrinciples Debuts Social Analytics and Engagement Platform Insight-To-Action lets businesses integrate social conversations into CRM systems. |
HBS Working Knowledge
January 28, 2013
Kim Girard |
Helping Yelp Create More Accurate Reviews Over time, Yelp's reader rating system of restaurants can make or break an operation, but professor Michael Luca shows the program has flaws. Can a more accurate, fairer system be created? |
AFP eWire
January 22, 2013
Marc A. Pitman |
Why Your Nonprofit Needs to Be On Google+ Today! Google+ has become the fastest-growing social media platform in history. More importantly for those of us in nonprofits, Google is using Google+ posts and interactions to influence normal Google web searches. The implications for this are huge! |
Chemistry World
January 22, 2013
Laura Howes |
Post-publication peer review blog launches Social media is becoming an increasingly important tool for researchers to communicate critiques of research after publication |
Commercial Investment Real Estate
Jan/Feb 2013
Dennis LaMantia |
LinkedIn Logic For anyone looking to digitally connect with commercial real estate professionals, LinkedIn is a logical first step. The following tips can help unlock the site's potential. |
CRM
January 4, 2013
Leonard Klie |
It's Not Too Late to Start on Social A report from DMG Consulting outlines steps companies need to take to address issues on social media. |
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