Services

Magazine articles on services provided over the internet, such as financial, health, and education sites.

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CRM August 2012 David Myron	Where Are CRM Investments Going? The CRM industry is continuing its climb. Various factors are contributing to this growth, such as investments in social, mobile, and analytical applications. The biggest investments, however, are still in software as a service.
CRM May 16, 2012 Judith Aquino	Adobe Introduces New Cloud-Based Tools for Marketers In the latest move to further strengthen its position in the digital marketing space, Adobe unveiled several new additions yesterday for its Web Experience Management product, Adobe CQ.
CRM May 2, 2012	C3 Customer Contact Channels Partners with Social Dynamx for Social Media Customer Care Needs C3 becomes first with advanced capabilities to manage social media conversations.
CRM April 20, 2012 Leonard Klie	HP Helps Organizations Enhance Customer Engagement via Social Networks HP launches Social Enterprise Services to help organizations implement a social CRM program.
CRM March 15, 2012 Kelly Liyakasa	Mzinga Partners with ISM for Customer Experience Solutions Social intelligence and analytics platform Mzinga announced today a partnership with strategic advisory firm ISM to bolster enterprise-wide social customer experience capabilities.
CRM March 13, 2012	Evangelyze Communications Releases SmartChat R3 The live Web chat application is tailored for use with Microsoft Lync and Lync Online.
CIO March 6, 2012 Chris Kanaracus	Amazon Web Services Enacts 'Significant' Price Cut Amazon Web Services has cut its prices for the 19th time in six years in a bid to fend off competition from the likes of Microsoft Azure and Rackspace.
Information Today March 12, 2012	CIVICTechnologies Launches CommunityConnect CommunityConnect is a SaaS solution that helps public libraries knowledgeably allocate money for resources, services, and collection development by predicting people's needs and interests, neighborhood by neighborhood.
CRM March 2, 2012 Leonard Klie	Backupify Releases a Service for Salesforce.com Data The Snapshot for Salesforce CRM product lets users create backup files in case of data loss.
CRM February 24, 2012 Leonard Klie	Aspect Inks a UC Distribution Deal with Dell Dell Services will deliver Aspect's unified communications solutions for next-generation customer contact centers.
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