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CRM
March 21, 2012 |
Wacktrap Makes Customer Complaints Social A new Web site lets customers share their gripes about companies that refuse to answer consumer complaints.   |
CRM
March 20, 2012
Leonard Klie |
EasyAsk Debuts Mobile Quiri Platform Corporate mobile app combines voice, search, mobile display, and interactions. |
CRM
March 20, 2012
Judith Aquino |
Microsoft Shares Its CRM and ERP Roadmap for 2012 Updates span business applications, include a greater push into the cloud |
CRM
March 15, 2012
Kelly Liyakasa |
Mzinga Partners with ISM for Customer Experience Solutions Social intelligence and analytics platform Mzinga announced today a partnership with strategic advisory firm ISM to bolster enterprise-wide social customer experience capabilities. |
CRM
March 20, 2012 |
NICE Integrates Interaction Management and Fizzback Solutions to Enhance Customer Experience The combined Voice of the Customer solution enables companies to gain insight into the root cause of specific customer feedback by correlating voice interactions with real-time feedback survey results. |
CRM
March 15, 2012 |
TargetX Releases New CRM Tool for College Recruiters Higher education company TargetX has introduced the latest version of its CRM tool for college admissions. |
CIO
March 6, 2012
Chris Kanaracus |
Amazon Web Services Enacts 'Significant' Price Cut Amazon Web Services has cut its prices for the 19th time in six years in a bid to fend off competition from the likes of Microsoft Azure and Rackspace. |
CRM
March 12, 2012 |
ConnectMe QR Expands Mobile Marketing Platform The ConnectMe QR Advanced Editor Mobile Platform can link and keep groups engaged and connected with immediate and relevant information. |
Fast Company
April 2012
Cliff Kuang |
In The Cafeteria, Google Gets Healthy Companies spend a lot of time finding ways to cut energy costs and increase recycling. Here's how the tech giant is working to better manage another resource: the health of its staff. |
Fast Company
April 2012
Rachel Z. Arndt |
SAP's New VP Of Marketing Has Weathered The Walmart Whirlwind Julie Roehm has been named senior vice president of marketing for software giant SAP. |
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