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CRM August 2012 David Myron |
Where Are CRM Investments Going? The CRM industry is continuing its climb. Various factors are contributing to this growth, such as investments in social, mobile, and analytical applications. The biggest investments, however, are still in software as a service. |
IEEE Spectrum August 2012 Eliza Strickland |
Chinese Search Giant Goes Mobile A new smartphone OS is Baidu's bid to own mobile search |
IEEE Spectrum August 2012 Grotta & Grotta |
Adobe Lightroom and Corel AfterShot Pro Two programs can help you get your photo house in order |
CRM July 30, 2012 Judith Aquino |
BlogFrog Launches Influencer Marketing Platform New platform lets marketers identify influential bloggers by topic, vertical market, consumer reach, and more. |
CRM July 16, 2012 |
Alteryx Releases Strategic Analytics 7.1 The latest version of delivers more data connectors, new predictive analytics tools, and deeper customer insights. |
CRM July 20, 2012 Judith Aquino |
SAP Adds Analytics to BusinessObjects Suite Upgrade includes enhanced analytics and self-service features. |
CRM July 13, 2012 James Wong |
Change Is the Name of the Game How current technology trends are affecting CRM. |
CRM July 18, 2012 |
Conversocial Analytics Platform to Focus on Customer Service Metrics New social media tool brings true customer service key performance indicators to Facebook and Twitter. |
CRM July 17, 2012 |
Salesforce Radian6 Delivers New Insights An expanded partner ecosystem also caps the Radian6 social media monitoring and listening tool. |
CRM July 11, 2012 Judith Aquino |
Votigo Rolls out Saas-Based Social Marketing and CRM Suite Platform includes promotions and conversation managers, analytics, and more |
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