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CRM April 2014 Brent Leary |
Subscriptions Boost Customer Engagement...and Business Think about business as a collection of consumers. |
CRM April 2014 Maria Minsker |
Spreadshirt Draws New Sellers -- and Sales -- with Targeted Testing Optimizely's AB testing capabilities increase conversions by more than 600 percent. |
CRM March 21, 2014 Ofer Yourvexel |
5 Reasons Small Businesses Have Not Embraced Online Ordering When it comes to B2B, the sales rep is still a critical link. |
Fast Company Art Markman |
What Are People Really Complaining About? It is tempting to hear a complaint and to want to fix the problem. But, it is important to create a work environment in which issues can get resolved before they escalate to the point where complaints are being lobbed around. |
Fast Company Chris Gayomali |
When Gmail Launched On April 1, 2004, People Thought It Was A Joke Google's goofball reputation may have tapered off a bit in recent years, but it is still deeply embedded in the company's DNA. |
Fast Company Alice Truong |
Airbnb Says It Will Pay Hotel Taxes In San Francisco Cooperating with local regulators, home rental website Airbnb has agreed to pay San Francisco's 14% hotel tax, a week after the company said it would begin collecting hotel taxes in Portland. |
Fast Company April 2014 Josh Dean |
How A Risky Ad Campaign Turned The Portland Timbers Into One Of Pro Sports' Hottest Startups In their short life, the Timbers have quietly become a fixture in the league -- and are changing the way MLS teams think about marketing themselves. |
CIO March 31, 2014 |
Retail Must Reinvent Itself for the Omnichannel Future IDG Communications CEO Michael Friedenberg offers his take on the latest IDC predictions about retail customers, big data, supply chain and more. |
CIO March 31, 2014 Lauren Brousell |
Fashion Retailer Adds 'Tech Tables' to Stores Chico's, a women's clothing retailer, is adding in-store 'tech tables' and a digital magazine to flesh out its omnichannel strategy. |
CIO March 28, 2014 |
CIOs Need to Focus on Competitive Threats Today's executives can boast about their companies' tech prowess, but they also need to keep an eye on archrivals and new competitors, says Maryfran Johnson. |
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