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CRM October 2014 Brent Leary |
Sales Processes and Tools Must Adapt to Customer Behavior New consumer expectations call for updating old practices. |
CRM October 2014 Leonard Klie |
Automation Creates More Jobs Than It Eliminates More than two-thirds of companies that have replaced workers with automation added new positions as a result. |
CRM October 2014 Maria Minsker |
How Mature Is Content Marketing? Eighty-five percent of B2B marketers can't attribute business value to content activity. |
CRM October 2014 Leonard Klie |
Twitter Updates Its Analytics Offering Tweet Activity Dashboard helps companies see how posts perform. |
CRM October 2014 Maria Minsker |
Introducing Customer Experience 3.0 The new era of CX must bring sales, marketing, and service closer together. |
CRM October 2014 Leonard Klie |
Medical Alert Puts Five9 on Call In urgent need of a new contact center system, the emergency monitoring device provider turned to the cloud solution for aid. |
CRM October 2014 Maria Minsker |
Addiktive Games Doubles Conversion Rate with Voxel The advertising platform's interactive ads engage mobile gamers. |
CRM October 2014 Eric Barkin |
Potters Resort Increases Bookings by 670 Percent with Vee24 Live chat functionality is key to personalizing U.K. resort's service. |
CIO September 29, 2014 Phil Schneidermeyer |
Pharma CIO Taps Into the Silicon Valley Talent Pool AstraZeneca's global talent network includes a new center designed to recruit 'tech brains' from the Bay Area. |
CRM September 18, 2014 |
Qlik Launches Qlik Sense for Governed Self-Service Business Intelligence and Data Visualization Qlik Sense users can create visualizations, dashboards, and interactive reports from any device while IT gains enterprise governance. |
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