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CRM
October 8, 2014
Maria Minsker |
IBM Debuts Watson-Powered Apps in the Cloud Developed by IBM's Ecosystem Partners, the apps represent a new era of computing.   |
CRM
October 2, 2014 |
Intelliverse Launches Hot Transfer Feature for Managed Lead Generation New solution accelerates sales opportunities by immediately transferring the hottest leads to salespeople. |
CRM
October 3, 2014
Garry Levitt |
Don't Gamble with Your Customer Experience Strategy Ground your marketing approach in insightful customer data. |
National Defense
November 2014
Stew Magnuson |
Businesses, Government Not Taking Mobile Device Security Seriously While the use of mobile devices for work purposes is expected to grow, a survey of government and private industry personnel indicated that many organizations simply aren't taking security precautions. |
CRM
October 3, 2014
Michael Geller |
To Win in SaaS, Uncover Customer Problems Before You Get Dumped Look to analytics to reduce customer churn. |
CRM
October 3, 2014 |
Sendible Launches Sendible 360 Social Media Platform Sendible 360 simplifies social media interactions for businesses. |
CRM
September 30, 2014
Maria Minsker |
Oracle Gets Serious About the Cloud at OpenWorld 2014 Oracle's updates customer experience cloud promises deep integration and extreme innovation. |
CRM
September 26, 2014
Jake Wobbrock |
Changing Consumer Behaviors Make Self-Service Growth Inevitable To give today's customers what they want, help them help themselves. |
CRM
September 24, 2014
Maria Minsker |
Salesforce.com Launches Journey Builder for Apps; Partners with Omnicom The new solution enables companies to incorporate mobile apps into customer journeys. |
CRM
September 24, 2014 |
Experian Marketing Services Launches OmniView Identity-Linkage Engine OmniView provides persistent customer identification across channels. |
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