Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 12191-12200 Newer>

CRM November 2014 Marshall Lager	Greeting Cards Enter the CRM Space A new spin on contact management piques my interest -- and pique.
CRM November 2014 Bruce Temkin	How to Create Meaningful Customer Experiences Tap into the power of purpose, empathy, and memories.
CRM November 2014 Patrick Gibbons	Five Traits of Exceptional CX Leaders Establishing and building relationships is key.
CRM November 2014 Maria Minsker	Dynamic Pricing Gains Ground But it must factor in how much customers are willing to pay.
CRM November 2014 Leonard Klie	Customer Satisfaction Plunges Again American Customer Satisfaction Index sees one of its biggest drops in 20 years.
CRM November 2014 Maria Minsker	Search Goes Social Google's SEO algorithms are changing, with social media playing a big part.
CRM November 2014 Maria Minsker	More E-Commerce Experiences Are in Store New technology enables retailers to bridge the physical and digital divide for the holiday shopping season
CRM November 2014 Leonard Klie	Business Voicemail Goes Unanswered Most callers would rather hang up than leave a message.
CRM November 2014 Leonard Klie	CRM Yields New Efficiencies for City Harvest The food rescue organization broadens its reach with Microsoft Dynamics.
CRM November 2014 Maria Minsker	Stryker Takes Brochures into the Digital Age with Adobe's Publishing Suite Adobe DPS cuts production time and cost for the medical device company.
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