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CIO
December 17, 2013
Stephanie Overby |
Portfolio Management Isn't Just for IT Anymore Hallmark Cards and others are applying portfolio management tools to run consumer product development and seeing competitive advantage.   |
HBS Working Knowledge
December 16, 2013
Nobel & Tobin |
D'O: Making a Michelin-Starred Restaurant Affordable Under the leadership of Chef Davide Oldani, the Italian restaurant D'O balances Michelin-star-level quality with affordable prices. |
HBS Working Knowledge
December 9, 2013
Michael Blanding |
Cultural Disharmony Undermines Workplace Creativity Managing cultural friction not only creates a more harmonious workplace, says professor Roy Y.J. Chua, but ensures that you reap the creative benefits of multiculturalism at its best. |
Chemistry World
December 6, 2013
Emily James |
Dow shakes out chlorine business Dow Chemical has unveiled plans to sell its chlorine business assets -- worth a total of $5 billion in annual revenue -- to make room for future spending. |
HBS Working Knowledge
December 5, 2013
James Heskett |
Is Walmart Defying Economic Gravity? Walmart has been phenomenally successful, with operations larger than those of some countries. But can the Bentonville powerhouse sustain its half-a-trillion-dollar enterprise much longer? |
CRM
November 29, 2013
Shelley F. Hall |
Five Actions to Sustain Customer Service Improvement Initiatives Keep your company from falling short of success. Lasting fixes that drive customer satisfaction and loyalty take time and thought to develop and deliver. |
Registered Rep.
December 2, 2013
Diana Britton |
Leaving Home We ask why aren't advisors doing a good job of capturing the assets of their clients' kids? |
HBS Working Knowledge
December 2, 2013
Julia Hanna |
Companies Choreograph Earnings Calls to Hide Bad News Data from thousands of Wall Street earnings conference calls suggests that many companies hide bad performance news by calling only on positive analysts, according to new research by Lauren Cohen and Christopher Malloy. |
CRM
December 2013
Marshall Lager |
New Year, New Strategies At the change of years, CRM welcomes new social, mobile, and gamification trends. |
CRM
December 2013
Leonard Klie |
In-House Marketers Take on More Roles ANA reports external firms are on the decline as companies assign tasks to internal teams. |
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