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Energize
May 2012 |
Three Things Volunteer Managers Can Learn from the Social Media Revolution Quick Tip: Recruit what Susan Ellis calls `cyber deputies.' These are volunteers who perhaps have more knowledge or comfort with social media than you.   |
CRM
April 20, 2012 |
Social Media Link Partners with Incentive Targeting The pairing brings together sales data and analytics with brand advocacy programs. |
Information Today
April 26, 2012
Theresa Cramer |
Making Sense of Business Intelligence With FirstTweets Using Twitter as a business intelligence tool, however, has presented a lengthy list of challenges. The sheer volume of information being shared via Twitter is daunting to say the least, especially when all you have to battle the tide of information is a few keywords and hashtag searches. |
CRM
April 17, 2012 |
Social Media Is Impacting Today's Contact Centers Frost & Sullivan research finds that most firms are still struggling with how to contact customers via this medium. |
Fast Company
May 2012
Tara Moore |
Don Bradford Even as consumers flock to buy products online -- the e-commerce market is still largely dominated by clunky storefronts. But these four companies are creating a more dynamic, social retail experience. |
Fast Company
May 2012
Lindsey Kratochwill |
Kathy Savitt Lockerz rewards social expression -- for example, uploading personal photos and videos -- with points (Ptz) that can be used toward shopping discounts. |
Fast Company
May 2012
Tara Moore |
Amy Lanigan Problem: Combining e-commerce with social media is a foreign concept for many major retailers. |
CRM
April 12, 2012 |
Performance Marketing Technology Allows Brands to Track Social Media to Point-Of-Sale Performance Horizon Group's 'ExactView' offers U.S. brands true understanding of their digital campaign ROI. |
Registered Rep.
April 10, 2012
Lauren Barack |
Q&A: Using Videos to Go Viral The founder of Financially Wise Women talks about how she comes up with her ideas, and why she thinks everyone should start shooting their own personal flicks. |
CRM
March 29, 2012 |
StrongMail Adds Pinterest Sharing to Customer Acquisition Solution StrongMail's referral marketing platform now allows consumers to share images via Pinterest. |
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