Technology Management

Magazine articles on organizing and integrating technology systems.

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CRM January 9, 2014 Sarah Sluis	Salesforce.com CEO Marc Benioff Details Vision for Salesforce1 Kicks off Salesforce1 world tour with demos, context for new platform.
CRM January 6, 2014 Maria Minsker	Verint to Acquire Kana Software for $514M The deal expands Verint's cross-selling opportunities within the customer service market.
CRM January 2, 2014 Sarah Sluis	Information Technology Purchases to Grow 6 Percent in 2014 Forrester report predicts hottest categories will be SaaS and analytics.
Information Today January 7, 2014 Brandi Scardilli	Five Enterprise Options for BYOD Several companies provide solutions to help keep sensitive data safe when employees access company information from their mobile devices.
CRM January 3, 2014 Matt Kearney	Three Tips to Optimize Your Social Media Success Focus on the right channels to grow revenue and satisfy customers.
CRM December 27, 2013 Glen Schrank	Cloud Adoption Hits C-Level Resistance Companies need to bridge the technology disconnect.
CRM December 24, 2013 Sarah Sluis	Bigger Sales Pipelines Signal Revenue Growth for 2014 C9 Revenue Index shows 19 percent increase in sales pipelines.C9, formerly known as Cloud9, looks at sales pipelines pulled from CRM or marketing automation systems.
CRM December 27, 2013 Griffin & Galat	When Fraud Prevention Gets in the Way of Customer Experience Online merchants must balance protecting customers with giving them what they want.
CIO January 1, 2014 Kim S. Nash	State of the CIO 2014: The Great Schism Digital strategist or traditional CIO? Our 13th annual State of the CIO research reveals the great career divide.
CIO January 1, 2014 Maryfran Johnson	Traditional vs. Digital CIOs: Survey Reveals a Growing Divide CIO research reveals stark contrasts between traditional CIOs who focus more on internal operations and digital CIOs who expand IT's influence externally to work directly with customers and business colleagues.
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