Old Articles: <Older 12261-12270 Newer> |
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CRM January 2015 Leonard Klie |
Apple Launches Apple Pay Many retailers aren't buying into the newest mobile wallet solution. |
CRM January 2015 Leonard Klie |
Buffalo Builds Resident Trust with CRM Kana Software's Lagan Enterprise system revitalizes city services. |
CRM January 2015 Eric Felipe-Barkin |
PERQ's Sales Conversions Perk 500 Percent with Salesvue The marketing company's numbers were not too good to be true. |
CRM December 26, 2014 Jacob Wright |
The Problem with Historical Data To truly know your customer, consider his personality traits. |
CRM December 22, 2014 Maria Minsker |
Swiftpage Updates Act! Cloud with Predictive Time Management Functionality Added tools provide campaign scheduling capabilities and a follow-up recommendation engine. |
CRM December 19, 2014 Leonard Klie |
Radish Releases ChoiceView for iOS8 The ChoiceView mobile app for visual IVR now supports iPhone 6 and iPhone 6 Plus. |
CIO December 26, 2014 Mary K. Pratt |
5 Things CIOs Should Know About Prescriptive Analytics First there was descriptive analytics, then predictive analytics. The next step is prescriptive analytics, which actually tell you the best action to take. |
CIO December 26, 2014 Stephanie Overby |
Retailer Takes Control of Its Cloud Chico's curbs its use of Amazon Web Services to get more say in how servers are tuned and configured with smaller provider called Contegix |
CRM December 18, 2014 |
Ifbyphone Launches Winter 2014 Version of Voice360 The new release provides call analytics and automation for every stage of the customer journey. |
CRM December 18, 2014 |
Spoken Partners with Avaya on Cloud Contact Center Solutions The partnership yields a hybrid cloud contact center as a service offering. |
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